Production credentials not received

Problem Description

Not receiving production credentials after being migrated from sandbox to production for API integration.

⚠️

This could either be:

- due to multiple registered users without specification on which profile should be enabled for production

- or ambiguity in credential request during migration

1. Send a mail to CSCS specifying the exact user profile they want to use for consuming our API endpoints

2. Our team will revert with appropriate response accordingly.

Within 24 hours of receiving complaint