Sandbox URL not accessible

Problem Description

Unable to access the CSCS sandbox URL via their browser despite having active internet connectivity.

⚠️

This could be likely due to:

- Network, firewall, or proxy restrictions on the client’s end,

- or security policies blocking external

- or unknown URLs

1. Send a mail to CSCS via email with

✅

- Client organisation name

- Screenshot of error message (if available)

- Confirmation of client IT/network contact details of the access issue.

2. Our team confirms sandbox URL availability from its end.

3. Our team works with the your IT/network team to identify and remove any restrictions.

Dependent on client IT resolution; typically within 1–3 business days.